Logo Trail Running Gran Canaria, link to home

Payments

1. Payment Methods

Trail Running Gran Canaria offers different payment methods depending on whether you are purchasing a voucher through our website or booking a tour directly.

1.1 Voucher Purchases

If you are purchasing a voucher through our online shop, the following payment methods are available:

  • Visa and Mastercard (Credit and Debit)
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Klarna
  • Afterpay

All payments for voucher purchases are processed securely via WooPayments. We do not store or have access to your payment details.

1.2 Direct Tour Bookings

If you are booking a tour, we offer the following payment options:

  • Revolut Pay
  • PayPal
  • Cash payments (on-site before the tour begins)

Payments made via Revolut Pay and PayPal are processed externally and are subject to the respective provider’s terms and conditions.

2. Currency and Pricing

All prices on our website and for direct bookings are listed in EUR (€). Prices include applicable taxes unless otherwise stated.

3. Payment Processing

  • Payments for vouchers are processed immediately upon order confirmation.
  • Payments for direct tour bookings via Revolut Pay or PayPal must be completed before the tour date.
  • You will receive an email confirmation for all successful payments.
  • In case of a failed payment, please check with your bank or payment provider.

4. Refunds and Chargebacks

  • Refunds for voucher purchases are processed according to our Refund and Returns Policy.
  • Refunds for direct tour bookings are subject to our booking cancellation terms, which will be provided upon request.
  • Unauthorized chargebacks will be disputed.

5. Contact Information

For any payment-related inquiries, please contact:

Trail Running Gran Canaria
Robert Scheddler
Calle León y Castillo 75 D 1 I
35003 Las Palmas de Gran Canaria
Las Palmas, Spain

Contact:
Phone: +34 682 027 603
E-mail: robert@trail-running-gran-canaria.com